How to Maximize Team Performance in a Hybrid World


Are you looking for a fresh challenge or to advance in your career? Then learning to manage the performance of others is crucial! As you progress at work, taking on bigger projects or getting a promotion usually comes with managing people. In the 2020 QS Global Employer Survey, three of the top five most important skills ranked by employers were directly related to working with people: namely, communication, teamwork, and interpersonal skills.

By learning how to manage, motivate, and steer teams effectively, you’ll be able to stand out from your peers and advance by leaps and strides. Understanding how to manage performance is not only related to direct reports you lead – the concepts you’ll gain in this course are applicable to managing partners, suppliers, vendors, and also for managing up.

Designed for leaders and managers at all levels, the Managing Performance course draws upon a well-established coaching framework, the Skill and Will matrix. As many leadership experts have asserted, performance is a result of Skill and Willingness to Perform. Many individuals may start out with roughly the same skills and qualifications but end up at opposite ends of the performance scale. Often, this boils down to a lack of motivation.

When the crux of performance is the willingness to perform (or the lack of it), the solution is often to focus on motivation. This one-day program addresses some of the more common ailments that impact motivation. More importantly, using powerful conversations as a tool, it will arm you with techniques on how to manage motivation and performance issues at the workplace.

What you will learn
  • What constitutes performance, what is motivation and what really drives it in the corporate environment?
  • How Skill and Will supports and impacts each other
  • Practical skills: Using powerful conversations to manage performance
Learning requirements:

In order to earn a Certificate of Completion, participants must attend the required sessions and complete any assignments by the given deadlines.

In our coaching experience over the last few years, more than 90% of issues pertaining to performance fall in the category of Willingness to Perform. Only in rare cases was there a lack of skills or knowledge to get the job done.
Muhammad Sabri Rawi

Senior Lecturer, Asia School of Business


Muhammad Sabri, a Senior Lecturer at the ASB,  comes with a wealth of experience after working more than 25 years in the government sector as well as in the oil and gas industry. His tenure at PETRONAS allowed him the opportunity to work  alongside renowned  organizations like McKinsey as it rolled out its Operational Performance Improvement initiatives and its Global Leadership Learning Series, which was made compulsory in more than 25 countries. His skills at Top Team Alignment has helped many Senior Management Teams improve their effectiveness in their leadership roles.


Senior Lecturer

Portland State University, Oregon, BA (English), MA (Education)

Personal Leadership, Coaching for Performance, Communications, Public Speaking, Top Team Dynamic
Mid- to Senior career professionals

For professionals in leadership and managerial roles, who aspire to advance in their careers and gain the confidence to lead teams for better performance.

Entrepreneurs and Business Owners

Understand how to better lead and manage your teams to maximize business performance, through powerful conversations and understanding the Skill and Will matrix.


Content was highly applicable

Very well executed course content & structure

Great going, continue the good work.

Complete the Form Below to Download the Course Guide


October 15

9.00am – 5.00pm

Changes to the delivery mode for ASB ICLIF Executive Education courses may be made in accordance with government policies

Program Fee

RM 2,500

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