CAMPUS SERVICES & OPERATIONS ASST. MANAGER
Reports to: Campus Services & Operations Manager
Position Overview:
Responsible for a number of Campus Services & Operations functions & provides support to the Campus Services & Operations Manager.
Principal Duties and Responsibilities (Essential Functions**):
Facilities Management
- Responsible for the overall functionality & operation of all facilities
- Focal person in charge of managing the needs & expectation of key ASB stakeholders including attending to; Facilities Helpdesk, User Satisfaction, Complaints & Feedback etc.
- Manage the performance & KPI of facilities management outsourced service provider to meet service level agreement in collaboration with BNM
- Oversee the maintenance of all main functions of the campus including; M&E, Fire Protection, Landscaping, Cleaning etc.
- Ensure all main functions of the campus comply to building regulations & requirements including; Fire Certification, JKKP Permits, ST Permits etc.
- Supervision of work permits, maintenance schedule & other facilities maintenance related reports
Security Management
- In charge of overseeing the performance & KPI of security management outsourced service provider to meet service level agreement in collaboration with BNM
- Identify & propose new security initiatives & improvements to safeguard the interests of the ASB community
- Plan & coordinate security arrangements to cater for high level events at ASB
Occupational Safety & Health
- Responsible for the safety & health functions of ASB including; Safety Policies & Procedures, Safety Improvement Projects/Programs, Safety Awareness etc.
- Primary person to establish & maintain all OSH Committee related activities including; Meetings, HIRARC, Incident Reports, Audit Reports, JKKP Reports, Campus Security & Safety Guidelines etc.
- Ensure that ASB comply to all OSH rules, regulation & requirements set by the government & relevant authorities
Secondary Duties and Responsibilities (Supporting Functions**):
Facilities Enhancement
- Assist with the management of major capital expenditure project in collaboration with BNM, consultant & vendor.
- Assist with the execution & management of facilities enhancement projects including; Renovation, Refurbishments, Fit-Outs, Innovation & Improvement Projects etc.
- Assist with vendor performance, delivery of services/products, cost effectiveness & service quality to suit the needs of the company
Office Management
- Assist with the coordination & assignment of staff workstation & offices
- Assist with the needs of users are met including but not limited to: Office Readiness, Key Management, Furniture & Fittings, Logistical Assistance etc.
Parking Management
- Assist with the management of ASB parking operations & systems including but not limited to: Parking Management System, Cashless Parking, Reserved & Season Parking, EV Parking etc.
Competencies/Skills:
- Excellent interpersonal skills with ability to build strong relationship with internal/external stakeholders & partners
- Knowledge of all building management and a common-sense approach to a range of maintenance issues
- Good project management, organisational, negotiation & analytical skills
- Ability to learn & adapt to new situations & tasks
- Respond to unforeseen events with high problem-solving abilities & effective solutions
- Highly motivated & proactive in maintaining high level of work performance across all areas of responsibilities with minimum level of supervision
- Able to demonstrate high level of integrity, ethics & professionalism at all times
Experience/Qualification:
- Degree in Facilities Management/Mechanical/Electrical/Civil Engineering or equivalent
- Minimum of 4 years’ experience in executing similar roles & responsibilities
- Certification in facilities management and/or safety & health is an advantage
General Description
- To lead in coordinating the general research activities of the research project, including assisting the research center Faculty Director on project planning and management.
- To manage and plan the research project, budget and expenditure together with the research center management team.
- To lead in reporting research project activities to grant provider and senior management.
- To lead, manage and monitor the research project administration, including the research project management, publication process, workshop organization and event organization.
- To manage the promotion of the research project and research activities in the research center.
- To participate in the general management activities of the research centers together with the research center management team.
Minimum Qualification and Skills Required
- Excellent command of English and Malay (spoken and written) – both in research writing and also on business writing. 
- Excellent general administration and Project Management skills.
- Excellent skills in using Microsoft office software and other project planning tools.
- Excellent organisational and collaboration skills, strong team player that can lead and delegate to teams.
- Self-motivated to initiate, operate and manage multiple different operations in the research project and research center.
- Timely and detailed-oriented in managing operations and administration.
Required Qualifications
Minimum 5 years working experience in relevant field.
Remuneration
The base salary will be in the range of RM5,500 to RM6,500, and EPF, SOCSO and insurance will be included.