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MDEC appoints Mohd Afdhal Mohd Nayan as Chief Transformation OfficerTHE Malaysia Digital Economy Corporation (MDEC) has announced the appointment of Mohd Afdhal Mohd Nayan (pic) as its chief transformation officer. Afdhal, who will report to MDEC’s chief executive officer Surina Shukri, will work closely with the MDEC Operating Council (MOC), members of the leadership team, and its board of directors to define the organisation’s corporate transformation initiatives, development and implementation.

“Afdhal is a proven transformation specialist, his track record at AirAsia marks him out as an excellent fit with the ‘Re-invent’ mission that we are on at MDEC,” Rais Hussin, chairman of MDEC, said in a statement.

“I am confident that he will accelerate our change initiatives towards making MDEC an agile, efficient agency operating with the highest level of integrity in our bid to establish an innovative, inclusive and technologically-integrated society in line with Malaysia 5.0 and making the nation the heart of digital Asean.”

Afdhal is a graduate from the Asia School of Business (in collaboration with MIT Sloan Management), and was formerly with AirAsia Group Bhd, where he served as head of transformation execution from 2018.

Read the full article HERE.
Originally published by Digital News Asia.

IT’S not every day that you run into a Jamaican who is quadrilingual but 27-year-old Gabrielle Barnett speaks four languages.

Barnett, who is a past student of St Hilda’s Diocesan High School and Hampton School for Girls, is fluent in English, Spanish, and Mandarin; and is at the advanced proficiency level in Portuguese. Up until September of 2020 she was the education manager and head of the Capstone Educational Group in Beijing, China, where she worked with students who attended international schools in China and were preparing to transition to universities abroad.

Barnett worked previously in the Hong Kong office as senior instructor and educational consultant before transitioning to the Beijing office. She noted that she was promoted six months earlier than the norm to become the manager of the Beijing office, helping to lead the expansion efforts for the other mainland China offices (Shanghai and Shenzhen) and directing the overall strategy of the Beijing location.

Additionally, she was also the translator for the office and would help to mediate client meetings between non-English speaking clients and non-Mandarin speaking staff. “Initially, I wanted to be a diplomat for Jamaica so I decided that I wanted to learn languages because that would be of strategic importance to Jamaica. With this in mind, I started finding more opportunities to improve my Spanish language fluency and decided to study Mandarin as well,” Barnett said.

This led her to study for a Bachelor of Arts in International Relations with a minor in Mandarin and certificate in Latin American, Caribbean and Latino Studies at Mount Holyoke College, the first and oldest all-women’s college in the United States. As part of her undergraduate studies Barnett also studied in Beijing, China; Seville Spain; and Monrovia, Liberia.

She graduated with distinction in 2015 before moving on to Johns Hopkins University School of Advanced International Studies where she obtained a Graduate Diploma in Chinese and American Studies with a concentration in Economics. “By studying abroad I was able to improve my language proficiency, develop strong cross-cultural communication skills and gain clarity as to what I wanted my future to look like.

The constant exposure to foreign cultures, languages and people challenged me to push beyond any perceived limits I had for myself and taught me to be more resilient, imaginative and resourceful,” Barnett pointed out. Similarly, acknowledging the value of learning a foreign language, in January of this year Minister of Education Fayval Williams announced that Mexico and Jamaica will be doing a pilot project through which Mexican teachers will teach Spanish to Jamaican students online.

Barnett believes that Jamaican organisations should provide their employees with the opportunity to learn foreign languages as the world is becoming more integrated and business models are rapidly changing. “Organisations that allow their employees to learn other languages are well-positioned for success, and it is a worthwhile investment. When one learns a language they also learn the culture, which is a key asset to have when you are dealing with a more diverse clientele,” Barnett opined.

In 2019 Jamaica National (JN) Group implemented a programme for its employees called JN Foreign Chat, Learn a Foreign Language, in a bid to increase communication with customers who speak foreign languages and remain a leading performer in the Caribbean region.

“In championing our vision of using innovative solutions to unleash the potential of our people and ensuring that the JN Group’s performance directly benefits the people and communities that our member companies serve, the JN Group Talent and Performance Management Unit conceptualised the conversational foreign language programme. “It is aimed at providing a platform for JN Group employees to develop their language skills in French, Mandarin and Spanish.

The objective of the programme is to provide our employees with the basic conversational skills needed to converse in different situations. The programme is also flexible with the future demands of the organisation and is subject to change based on the needs of the organisation,” said Rushard Blake, learning support officer and JN Foreign Chat programme coordinator.

Blake pointed out that classes done prior to the coronavir pandemic facilitated both face-to-face and online. However, since the pandemic the sessions have been solely virtually instructor-led and the live recordings made available via the group’s learning management system for all staff members to access. He added that classes will resume this summer.

Having freelanced as a Manadarin translator and copy editor, Barnett said learning languages allowed her to secure many employment opportunities and stand out when applying for grants and scholarships. “My language skills played an integral role in securing my past jobs. Furthermore, having had the opportunity to thrive outside my comfort zone I find it less daunting to explore other endeavours like solo international travel,” the avid traveller mentioned.

She added that she is often called on by her alma mater to give talks about studying abroad and the perks of learning a foreign language. Barnett has travelled to 35 countries so far and is on a full scholarship studying for a master’s in business administration at the Asia School of Business in collaboration with MIT Sloan Management in Malaysia, where she is the first student from Jamaica and the Caribbean.

Originally published by Jamaica Observer.

Over the last 25 years, the number of women as heads of state has increased almost four-fold since 1995. And in 2019, the percentages of women in senior management roles grew to 29% internationally (remaining the same in 2020) – the highest proportion recorded yet. Of course, the achievements of female world leaders in managing the COVID-19 crisis have also been evident on a global scale.

Many countries that have been recognized for the effectiveness of their COVID-19 response, including New Zealand, Denmark, Finland, Germany, Slovakia, Ethiopia and more, are led by female heads of government. Yet Liu Zhenmin, chief of the United Nation’s Department of Economic and Social Affairs (DESA) weighed in on the brutal truth. “Women are far from having an equal voice to men.”

Women are Heads of State and Government in only 20 countries worldwide (UN). And when it comes to the scientific industry, less than 30% of the world’s researchers are women in almost every region in the world. Despite the number of Fortune 500 companies led by women reaching an all-time high in 2020, that number still remains very small – 8%.

Across the Atlantic, the trend is similar – 7.9% of CEOs in the largest publicly listed companies in the European Union in 2020 are women. So, although progress is happening across the globe, much remains to be done to attain gender parity and complete inclusivity. This International Women’s Day (IWD), the theme is #ChooseToChallenge – a message that goes across the gender barrier to urge everyone to challenge the systemic inequality faced by women around the world.

In a nutshell, #ChoosetoChallenge is a notion that everyone plays their own unique role to create an inclusive world shaped for generations to come.

ASB’s Efforts on the Forefront of Gender Equality

Since Day 1 at ASB, we have challenged convention and chartered paths no other school has gone before. The 2021 theme for IWD, #choosetochallenge, resonates strongly with our ethos, as well as our number one value of Respect for People. This value means we don’t treat people as I want to be treated, but treat everyone as they wish to be treated.

In embracing strength in diversity in an ever-increasing connected world, we strive to create an environment where everyone feels that they are heard and valued as individuals. This includes providing a representative, inclusive, and supportive ecosystem for our women faculty, staff and students.

“As a woman, I haven’t had to think about the role my gender plays on the impact I am able to have within the organization,” says Emily Preiss, Senior Director of Admissions.

“Not only have I felt supported and empowered by the amazing women in the organization, but the men of ASB have continuously had my back, and they’ve lifted me up and helped me see my potential,” adds Emily.

Juliana Roth, Deputy Director of the MBA for Working Professionals, echoes Emily’s sentiments:

“Our Dean, Dr. Charles Fine, has made such a significant effort to put so many women in leadership positions. Over the last three years at ASB, there are many times when my male colleagues have reached out and supported me along the way, such as Dr. Sean O. Ferguson, Associate Dean, who went out of his way to open the door for me to join ASB, and Jefri Zaini, Director of the Full-Time MBA Program.

Both of them have ensured I have visibility and a voice across the organization, through Dr. Sean inviting me to larger meetings or Jefri asking me to share my opinion when we are discussing issues that impact both programs. These seemingly small gestures make a significant difference, and are appreciated.”

Student diversity

43% of the latest cohort of MBA students (Class of 2022) are women, well over the global MBA average of 38% (Association of MBAs). On average, across our full-time MBA cohorts (5 classes to date since 2016), the percentage of female students is 41.8%.

For the two MBA cohorts of full-time Working Professionals we’ve had, the average percentage of female students is 32%.

“ASB has provided me an active and safe environment to start having fearless conversations about gender equality during classes and among our community,” says Diana Maria Ayala Gomez, MBA Candidate from the Class of 2021, who hails from Columbia.

“These conversations have increased our awareness of the challenges that gender inequality represents and how to tackle them as transformative leaders.”

Staff and faculty diversity

At ASB, 59% of staff are women. Meanwhile, ASB’s female faculty percentage stands at 33%, which compares favorably to Financial Times 2021 Global MBA Top 50 schools (25.9%) and Asian schools in the Financial Times 2021 Global MBA Top 100 (25.5%).

“I love ASB’s mantra of ‘Extraordinary and Unconventional’,” says Anella Munro, Professor of Economics. “I feel like it values us for what we excel at, and gives us permission to not have to conform to a specific norm and to embrace diversity.”

Among the faculty, women are spearheading community-impacting initiatives, such as the Rapid Youth Success Entrepreneurship (RYSE) program, an initiative sponsored by Citi Foundation, that has trained hundreds of at-risk youth in entrepreneurship skills, with the aim of reducing youth unemployment and empowering them toward upward mobility. RYSE is initiated and led by Melati Nungsari, Assistant Professor of Economics and Research Affiliate.

Leadership diversity

Before ASB even became reality, the idea of a dynamic school in the heart of Southeast Asia, designed to create transformative and principled leaders, was first envisioned by Tan Sri Zeti Akhtar Aziz, who was not only the first female governor of Malaysia’s central bank, but the first woman in Asia to chair a central bank.

Well-respected among her peers, she has been called “one of the most influential central bank governors in Asia over the last 25 years”, according to Ravi Menon, managing director of the Monetary Authority of Singapore.

With the school’s inception led by Tan Sri Zeti, strong female leadership is also seen at the top very ranks at ASB. The school is led by effective and innovative female leaders across the board, with 69% of top leadership roles filled by women, such as:

Abigail Tay, Deputy Dean and Faculty Chair, an applied microeconomist who is also an Assistant Professor of Economics at ASB, and an International Faculty Fellow at MIT, who holds a PhD in Economics from Stanford University and focuses her research on industrial organization and health economics.

Emily Preiss, Senior Director of Admissions, who has had a successful career in international executive recruiting across the US and Asia, and has since led ASB’s admissions process since the very first MBA intake – while finding the time to co-found Clubaloha, a popular spin studio in Kuala Lumpur, along the way.

Gillian Ng, Senior Director of Corporate Governance at the Iclif Executive Education Center, who leads a team that has broken new ground in setting standards for boards across Malaysia, developing two corporate governance programs that have since become mandated for Directors of financial institutions and directors of public-listed companies, as well as developing a Shariah Leaders Education Program for Shariah committee members of Islamic financial institutions.

Loredana Padurean, Associate Dean and Faculty Director for Action Learning, who has led student teams to successfully complete over 300 projects (5 projects per student across the MBA program) in 26 countries for over 150 corporate, government, NGO, and startup hosts.

Rhoda Yap, Chief Operating Officer (COO), who left a career in consulting at McKinsey & Company to pursue her passion of talent management and career development, and now leads the Career Development, Human Resources, and Operations, which includes Campus & Administrative Services for a brand-new campus totaling approximately 900,000 square feet (approximately the size of two Tescos).

Dr. Thangamany Siniah, Chief Financial Officer, who brings with her vast experience spanning thirty years in Malaysia’s central bank and the Iclif Leadership and Governance Centre (Iclif), and was responsible for facilitating the merger between ASB and Iclif.

Zainon Mustaffa, Registrar, who spent over two decades serving with Malaysia’s education ministries and working to advance Malaysian universities on an international scale, and has played a crucial role in ensuring the successful registration of ASB’s university license with the Ministry of Higher Education through a laborious and extensive process.

Zalina Jamaluddin, Chief Business Development Officer and Secretary to the Board of Governors at ASB, who is the main driving force behind external partnerships and corporate sponsorships that have allowed many women the financial aid to advance their careers.

Woon Hooi Shyen, Head of Internal Quality Assurance, who was seconded to ASB upon its inception as Chief Financial Officer, after over 2 decades of serving at Malaysia’s central bank (Bank Negara Malaysia), and who both set up the finance department at ASB before moving on to set up its Internal QA unit, establishing processes and policies to uphold the Code of Practice for Programme Accreditation (COPPA), as recommended by the Malaysian Accreditation Agency (MQA).

Aiming for Inclusivity at Every Level

ASB continues to uphold gender equity through its programs, projects and partnerships with external entities. Lean In Malaysia, for example, works closely with ASB to drive female participation in corporate leadership – via scholarships offered by ASB to extend support to deserving women so they can advance in the workforce. As of 2020, ASB joined hands with 30% Club Malaysia, a local chapter of a global movement to promote diversity, equity and inclusion (DE&I) especially in board and C-suite roles.

This partnership was spearheaded by Zalina Jamaluddin, Chief Business Development Officer, and she offers the following advice for women seeking to advance in leadership positions:

“Build genuine connections regardless of your position. Identify your strengths and transferable skills, always be curious, build a support system, get a coach, line up your own board of advisors and always be truthful to yourself.”

On the student front, ASB also champions student-led DEI efforts, through clubs themed around global diversity such as the Women’s Association that organizes important discussions to foster inclusivity and diversity.

“ASB has empowered me since day 1 by having female role models in the school, a mentoring program, and designing teams that encourage diversity,” says Ilham Bazi, an MBA student from the Class of 2021, who has a background in finance and hails from Morocco. “Having our female team recognized as the winners of Microsoft’s region-wide hackathon further underscores this!”

Rewriting the Future

As we #ChoosetoChallenge – it’s important to remember that the success of women is not dependent on the fall of men.

“I feel society as a whole, and companies and government in particular would do well to embody the saying ‘It takes a village to raise a child’. Many men I have spoken to wish to be able to spend more time in their children’s earliest days and months,” says Sangeeta Menon Matu, Deputy Director for Action Learning.

“The few men in Malaysia who are able to realize this goal at present are those who are business owners themselves. For those of us working in the corporate sector, I encourage persons in power to create a discussion and vision for shared parental leave. I believe the sooner we speak up about parental leave models and trial them, the sooner we can realize them, and the sooner our children can benefit.”

COO Rhoda Yap adds on to this: “One of the areas where I feel more needs to be done is promoting understanding of the role of women and men in society. Ultimately, we are not created the same, but complementary to each other. Leveraging diversity also means embracing the differences.”

“For instance, the ability for a female professional to raise a family as wives and mothers should be at the forefront of employers’ minds. Many are worried about what will happen when their staff go on maternity leave, but the framing should be: if you have women of child-bearing age in your workforce, you should anticipate that they will take maternity leave and not penalize them for that.

With technology and trust, work can be flexible and accommodative. Personally, I feel like I have done something right when members in my team get pregnant and take parental leave – both mothers and fathers alike,” adds Rhoda. Rather than the journey for equality being about the battle of the sexes, we recognize that all individuals play an important role in building a balanced and fair world.

Every International Women’s Day highlights how gender balance is not solely a woman’s issue, but an economic one. Women are still more likely to be unemployed than men and take up the bulk of unpaid care work, which is essential to the functioning of the economy, but often goes uncounted and unrecognized. It is estimated that if unpaid work were assigned a monetary value, it would constitute between 10 per cent and 39 per cent of GDP, according to the UN Research Institute for Social Development.

Increased educational attainment accounts for about 50 per cent of the economic growth in OECD countries over the past 50 years. But there is still a gap in labor market participation. Increasing female employment rates in OECD countries to match those of Sweden could potentially boost GDP by over USD6 trillion, according to PwC.

“Through my experience of researching and championing women in non-academic STEM careers and technical roles in industry, I’ve learned that a key turning point for women is when a young lady at university undertaking a STEM degree decides in her penultimate year what kind of internship she will take,” says Sangeeta Menon Matu, Deputy Director of Action Learning and former Head of Partnerships for Lean In Malaysia.

“Will it be a technical, field-based, off-shore, on-plant one – or an office-based one? That decision has a knock-on effect, impacting her likelihood of moving back into the field, and subsequently up the ranks, and is the key reason why we see very few women in technical roles today,” she adds.

We know there is still much to be done, and diversity at ASB extends beyond gender diversity alone. It includes cultural, religious, and racial diversity, as well as inclusion for people with disabilities. Our hope is that through creating a community that fosters the exchange of dialogue and diverse viewpoints, we can create a more understanding, equitable, and inclusive world for all of us.

This community does not just include our students, staff, and faculty, but also our many corporate and strategic partners and stakeholders as well. We are inspired by the many leading women we work with in the wider ecosystems we are proud to contribute to, and we hope to continue working together to advance gender parity, diversity, and inclusion in the region and beyond.

If you’re interested in joining a community that champions inclusivity and diversity – learn more about ASB’s innovative MBA, Executive Education, and Master of Central Banking programs here.

Professor Eli Remolona brings to central bankers and finance leaders in Asia and the emerging world over three decades of experience at the Fed and Bank for International Settlements, bridging the gap between theory and practice.

“The ‘What Moves the Bond Markets?’ course has a very consultative approach to it. Participants are able to leverage theoretical and practical experience of the faculty and other course participants on pressing issues of the day related to emerging world bond markets, and use that experience to make an impact in their organizations.”- Professor Eli Remolona

Bond markets are extremely important to central banks. Yet it’s hard to find opportunities to learn what drives these bond markets in typical finance or MBA programs. Regulators, central bankers and finance professionals must often learn on the job through peers and seniors within the space, as academic institutions and business schools aren’t teaching these highly-specialized subjects, nor publishing textbooks on the subject.

To bridge this gap between academic theory and central banking practice, The Asia School of Business (ASB) Iclif Executive Education Center has recently starting delivering open-enrollment as well as more niche custom-built courses on the topic of what moves bond markets. These courses were developed as a result of engaging with the ASEAN and emerging market central banking and finance community.

Understanding how bond markets function is critical for central bankers in emerging markets. This is to ensure the success of their bond markets as a stable and reliable source of long-term financing for the country’s growth. For instance, one of the topics taught at ASB by Professor of Finance and Director of Central Banking at the Asia School of Business (ASB), Eli Remolona, is that of the size and liquidity of bond markets.

Research conducted by Professor Remolona while he was working at the Bank for International Settlements found that based on the success of government bond markets in G10 markets, bond markets need to be at least USD$200 billion in size to be liquid and sustainable. The implication for bond markets in Asia and emerging countries is that they could be limited by the size of outstanding central government debt.

Bringing together a wealth of knowledge for the first time in emerging markets

Professor Remolona’s credentials for teaching on the subject are certainly impressive. He spent 14 years of his career at the Federal Reserve Bank of New York and 19 years at the Bank for International Settlements in Basel and Hong Kong. He has also taught at Williams College, Columbia University, New York University and the School of Economics of the University of the Philippines, and holds a PhD in economics from Stanford University.

“At the Fed, my main job was financial markets, including bond markets. Over the years, I’ve given seminars and written papers explaining bits and pieces of how bond markets work,” said Professor Remolona. “This course that we custom-built for the central banks in the ASEAN region and emerging markets puts all these different bits of knowledge together for the first time in a very comprehensive way.”

“What would previously take you years to learn from different sources while on the job – you can now get a good overview of in a few days. This is why I’m not only excited about this series of courses on the bond markets, but also about the wider Central Banking Initiatives at ASB and Master of Central Banking program, launched jointly by Bank Negara Malaysia and MIT Sloan School of Management, with the first intake commencing in June 2021,” he added.

The course “What Moves the Bond Markets?” brings together and applies three separate strands of the literature to offer practical guidance for investments in sovereign bond markets:

  1. First, it covers the impact of the most important information events in the bond market, such as the little-understood central bank forward guidance, the US nonfarm payroll announcements and China’s PMI releases.
  2. Second, it examines the dynamics of the yield curve and how it responds to these information events and reflects revised market expectations of future short rates and the reactions of term premia at different maturities.
  3. Third, it looks at regularities in the way global bond markets behave, including the role of benchmark portfolios, the pricing of sovereign risk and episodes of market stress.

To reinforce participants’ understanding, exercises are performed using actual data, including data on participants’ local government securities. These exercises are supervised by Professor Triwit Ariyathugun, Assistant Professor of Economics who holds a PhD from the University of Chicago.

When economists meet traders

“Within a central bank, economists – the technical experts who understand the theoretical and mathematical underpinnings of topics like sovereign bond markets – don’t always interface closely with the traders, who understand more intuitively how the markets move,” explained Professor Remolona. “Because we observed that economists and traders don’t often interact with each other in the central bank, we deliberately chose to mix up the participants for group-based activities.”

“The ‘What Moves the Bond Markets?’ course has a very consultative approach to it. Participants are able to leverage theoretical and practical experience of the faculty and other course participants on pressing issues of the day related to emerging world bond markets, and use that experience to make an impact in their organizations.” This consultative, application-based approach extends beyond the classroom as well.

Following on from this trailblazing course, Professor Remolona continues to partner with central banks in Asia and emerging economies, working with them on projects such as populating the yield curve using local data. “So far, I’ve been pleasantly surprised by the sophistication and aspiration of the participants for cultivating bond markets in the region,” concluded Professor Remolona. “They had a good level of understanding and asked very insightful questions.”

Deepening central bankers’ knowledge of bond markets

The feedback of course participants to date speak for themselves, as testament to Professor Remolona’s deep wealth of knowledge and expertise:

One Deputy Director of a regional central bank said, “The course is very well-paced and greatly facilitated understanding. It also provides a good foundation for understanding the bond market, which I was not very familiar with. This course has opened up possible research areas that we can look into, such as estimating the yield curve for other nations, what are the factors that move it, and how it connects to the to the macro side.”

Another bank manager said, “Since we’re always in the market, our perspective is more on the market side, not from the academic side of things. This course is actually a good link between what is the theory, and what empirical studies have been done. I think it’s very useful to have most people in the central bank go through this course, regardless of the technicality of the person.”

What Moves the Bond Markets?

Iclif Executive Education Course by Professors Eli Remolona

The next course on “What Moves the Bond Markets?” will be held on 6 to 8 July 2021, from 2.00PM – 5.15PM each day. To download the Course Guide and for more information on upcoming courses, register your interest below:

About the ASB Master of Central Banking Program
The Master of Central Banking (MCB) is designed for central bankers and offers a comprehensive, first-of-its-kind curriculum that connects all the core functions of central banking as well as leadership and governance, in light of the technological and economic changes taking place in today’s world.

Feeling that London Business School wasn’t supporting Black students, Tabria Lenard and Cole Agbede did what any MBA candidates would do about a problem: They presented Dean François Ortalo-Magné with a deck of slides to make their point. One said that LBS had no Black faculty members. Ortalo-Magné corrected them: There was one.

“He acknowledged he didn’t know if it was worse to not have any or to just have one,” says Lenard, 27, who chose LBS over schools in her native U.S. “The numbers are scary. They’re scary for London and scary for 2020.” Lenard and Agbede, 29, set up LBS’s first Black in Business group.

More than one in eight Americans are Black, according to U.S. Census data, a multiple of the 3.3% in England and Wales. The rest of Europe is harder to quantify, as many countries don’t collect such data. Neither do business school trade associations. Still, a Bloomberg Markets magazine analysis found that Black men and women are badly underrepresented in the financial services industry—and in the graduate programs that supply its talent.

Read the full article HERE.
Originally published by Bloomberg Businessweek.

KUALA LUMPUR: AirAsia Digital, in partnership with Google, has launched its Redbeat Academy today as part of its ongoing digital transformation journey. Initially set up to upskill and cross-train AirAsia Allstars (employees), the academy has now opened its doors to the public. AirAsia Group chief executive officer Tan Sri Tony Fernandes said RedBeat Academy would focus on serving five segments.

They are AirAsia Allstars, corporate and SMEs, government agencies, universities and public individuals. It is targeting at least 100,000 talents to be tapped annually to provide solutions in three main areas: skills development programme, Betabuild Labs, a programme offered by AirAsia supported Google to help enterprises incubate new digital businesses with employees, and career coaching and hiring service.

“With the mission to empower, connect and develop a sustainable tech talent pipeline, we are also proud to open the academy to the public now to provide opportunities for everyone, with the focus on mentoring the best in breed industry-ready professionals and producing problem-solvers using technology,” Fernandes said at the launch by Science, Technology and Innovation Minister Khairy Jamaluddin here today.

Also present were AirAsia Group executive chairman Datuk Kamarudin Meranun, AirAsia Digital president Aireen Omar and Google Malaysia country head Marc Woo. Khairy said the concept of the academy itself signified a vital global trend in today’s digital world, which reshapes how businesses are run, workplaces are restructured and product marketing is shifted from a more traditional way to digital and consumer-centric.

“These efforts are in line with the government’s key initiative, the National Technology and Innovation Sandbox, aimed to accelerate Malaysia’s ascent in becoming a high-tech and high-income nation while generating greater social impact and strengthening the social innovation ecosystem structure,” he added.

Redbeat Academy has today signed a partnership with Malaysian Industry-Government Group of High Technology (MIGHT) to reskill a pool of talent in software engineering and high technology projects.

It also signed with Universiti Teknologi Malaysia, Universiti Malaya and Asia School of Business in collaboration with MIT Sloan Management, awarding a micro-credential to RedBeat Academy courses and acknowledging it as part of the Accreditation of Prior Experiential Learning. The academy also celebrated its first batch of 135 AirAsia Allstars, who graduated in their digital fundamentals course today.

Originally published by The New Straits Times.

PETALING JAYA: Having a good grasp of what stage an organisation is in can help business owners better identify the right tools and people needed to bring the company forward. There are unique challenges at each stage of an organisation’s growth and being able to recognise the road ahead gives the company and its leaders an advantage, said Loredana Padurean, associate dean and faculty director for action learning at the Asia School of Business & International Faculty Fellow at MIT.

Padurean added that understanding each stage would ensure the right preparations are made and that will be crucial to helping the company make the leap into the next phase. “Working in a start-up may feel like a jungle trek while working in a large, mature company can feel more like being on a tanker ship in a large ocean. “Therefore, we have to understand the unique opportunities and different challenges that come with each stage, to know what strategies to apply, what type of people to hire and what kind of investments to make to move on to the next stage, ” she said.

The earliest stage of a company, she said, was all about figuring out and successfully prototyping a proposition that works for every stakeholder in the value chain including customers, employees, suppliers, distributors and investors. At this stage, quick thinking, fast actions and an innovative mind will be the strongest assets. Once the company is able to scale, it will need to grow in parallel to its market alongside its production and delivery capabilities.

This is where six main capabilities become important, namely, processification, professionalisation, automation, segmentation, collaboration and culturalisation. When the company reaches a certain stage of maturity, innovation and maintaining an entrepreneurial mindset will be key. “It’s critical that organisations understand that only by maintaining an entrepreneurial approach throughout that they will be able to grow and maintain a competitive advantage, ” she said.

Padurean will be speaking at the workshop “The Entrepreneurial Organization: Nail It, Scale It, Sail It” on Sept 29. The programme is to help participants understand the evolutionary journey that companies go through from the early stages to become a mature and sustainable company. It will also help provide specific tools necessary for companies to transition from one stage to another with relevant case studies.

This framework is taught in MIT Sloan programmes including its Executive Program in General Management. The full-day workshop will be held at Menara Star, Petaling Jaya. The event is organised by Star Media Group in partnership with Asia School of Business

Originally published by The Star.

Many assume that a Chief of Staff (CoS) is the Head of Human Resources. But the responsibilities of a CoS go well beyond one department. In fact, every CoS plays a different role as business needs evolve. It is a dynamic job in which uncertainty is the norm, making the ability to learn quickly, put information together, and understand it in a meaningful way a crucial prerequisite.

A CoS has six main focuses: gathering information across departments, evaluating and staffing projects, championing new initiatives, advising the CEO, solving problems that arise, and advocating for every team member. To be effective, she must balance each of these duties, working across departments and managing both the big picture and the details.

Gathering information across departments

At times, a CoS does not have the background knowledge of a project and needs to learn from employees across various departments. A multi-skilled CoS searches for information, identifies problems, and acts as a resource to each person in the company to narrow down potential solutions. A CoS not only highlights areas of improvement, but also evaluates each project objectively and finds areas of collaboration within the organization. In this role, having foresight and realizing what the company needs today in order to achieve its vision tomorrow are imperative.

Evaluating and staffing projects

Sometimes, a CoS needs to question whether a problem the company is trying to solve is really a problem at all. She then needs to look beyond the current problem presented and search deeper for the root cause. More often than not, once a gap is identified within a company, a CoS is automatically assigned to propose an intermediary solution while identifying a suitable task force and project owner. In other cases, a CoS also assumes the role of leading special projects that may not fall under any one department’s purview.

Championing new initiatives

A CoS coordinates the execution of strategic initiatives while monitoring the results of a portfolio of projects. Building relationships with every single person in the company to obtain their trust and confidence is key. When new initiatives get introduced, the CoS assists to align all inter-department conversations to any company-wide communication, and also provides assurance and support to those who are involved.

In a large company, a CoS should always be accessible to anyone who wants to flag a problem, propose a new solution, or simply share information. She sees everything that is happening within the company, enabling her to coordinate large groups of people to push initiatives forward.

Advising the CEO

A CEO makes decisions based on high-level information that has been provided to her. One of the CoS’s key roles is to facilitate that decision-making process by distilling the important details and enabling the CEO to understand any project at a glance.

At the same time, a CoS must provide her own opinion about how the CEO should make the decision. She helps eliminate the CEO’s blind spots and becomes her sounding board. A CoS provides guidance, expertise, and oversight in different verticals and keeps track of the progress of each project until it is completed. Providing and receiving constructive feedback are a big part of a CoS’s day-to-day.

Solving problems that arise

The ability to quickly understand high-level components of the business is even more valuable if the CoS also has the willingness to get her hands dirty with the nitty gritty details. Being organized and handling stress well are crucial because a CoS solves many types of problems on a daily basis.

She makes the best use of her time by consistently being agile and frequently switching between tasks and roles. Embracing challenges becomes second nature for a CoS who is willing to be hands-on in any situation. There are no tasks too big or too small for a CoS.

Advocating for every team member

At the end of the day, a CoS does her best for her staff by being there for them when they need encouragement, assisting them in their workload, listening to their challenges, and encouraging them to become better at what they do. Within a company, everyone is focused on achieving their departmental and personal KPIs. A CoS takes this into account when allocating resources and evaluating a company’s priorities, understanding the complexity and urgency of issues that arise while maintaining focus on the company’s objectives.

How ASB prepared me to become Chief of Staff

As an MBA graduate from Asia School of Business, I have worked on four different Action Learning projects across Asia in teams consisting of diverse nationalities and backgrounds, managing multiple stakeholders for each project. The entire experience has taught me how to quickly break down a problem and solve it with the team and resources given to me. Not only were my teams proactive due to the short timeline of each project, we also learned to build trust amongst one another in a short span of time and communicate empathetically with one another.

This collaborative mindset has allowed me to embrace the complexity of each problem and thrive under uncertainty. Through four Action Learning projects, I have increased employee productivity, diversified revenue streams, reduced turnover time and developed a new product. I have become an autonomous problem solver with an improvement-seeking mindset.

With the sophisticated Smart and Sharp skills developed throughout the 20-month structured program, I relish the opportunities to further expand my toolkit in my current role as Chief of Staff at SOCAR Malaysia.

I am asked many, many times, as a professor and public speaker, what skills do I think people need today to develop the most. Do we all need to learn AI, coding, bitcoins, finance? Or do we need to work on communication, negotiation, managing people, etc.

At ASB we think believe that “Enough with ‘Soft’ and ‘Hard’ Skills—Let’s Get Smart and Sharp Instead” and we challenge the traditional terminology of “soft and hard” skills and replaced it instead with “smart” and “sharp” skills, along with a pedagogical change to reflect the linguistic change. I think of “smart” skills as the skills one needs to successfully navigate through life. At ASB, smart skills are those that require our students to respond to situations and challenges with intelligence and diplomacy.

They include, among others, creative and critical thinking, emotional maturity and empathy, cognitive readiness, social intelligence, adaptability, ethical and cultural awareness, self-awareness, personal discipline, a global mindset, collaboration and team work (from brainstorming to execution), knowing when to listen, validation, humility, entrepreneurial mindset, followership, humility, flexibility, willingness to learn, innovation, open mindedness, creativity, dependability, managing up, down and across, networking, etc.

The “sharp” skills comprise technical capabilities such as data analytics, optimization, risk assessment, system dynamics, and machine learning, for example. And my goal as an academic leader to teach these skills, along with my colleagues, in practice as well as in theory. So without further ado, here are the “smart” skills that I look for most when I hire or work with someone, and the skills that I want my #ASB students to develop along with their “sharp” skills.

  1. Emotional Maturity = “refers to your ability to understand, and manage your emotions”. You have heard me say over and over again in my talks or masterclasses: “The Job is Easy, The People are Not” and the reason why is partially because of our abilities to manage our emotions both in a professional and personal setting.
  1. Validation = “the ability to provide recognition or affirmation that a person (including yourself) or their feelings or opinions are valid or worthwhile”. Oprah said that we all need it (validation) and I learnt that the hard way! Also, goes back to “The Job is Easy”…
  1. Knowing When to Listen = “the ability to focus completely on the person/s speaking, understand their message, comprehend the information and respond thoughtfully.” I ask my students to listen more, to focus on the problem before they focus on the solution. And I know I need to work on this too! Again, the Job is Easy, if the People are too!
  1. Followership = “the capacity or willingness to follow a leader.” My mental model of following a leader comes from Star Trek Next Generation (how else) between Captain Picard and “Number One” Will Riker. Riker disagrees with Picard but only privately, and in public, he is his Captain biggest supporter.
  1. Managing Up =
    Classic Definition – Managing up is about developing a good working relationship with a superior.
    Modern Definition – Managing up is solving problems that your stakeholders need solved.Are you a difficult boss? I am, because I expect everything I asked for and some change. And that doesn’t make me popular with many. But it turns out that for most of us, if you know how to solve the problems of your stakeholders in the way they want it solve (and some change), you will become hard to replace. I give a masterclass on Managing up in executive education at ASB. Ask me more…
  1. Humility =  “to recognize your value and others value while looking up. It is to see there is far greater than ourself into who we can become, who others can become, and how much more we can do and be.” Our ASB President, MIT Sloan Prof. Charlie Fine says: the world is full of smart and arrogant people out there. I wanna work with the smart and humbled ones. The truth is that the ability to be humble is a practice. I learnt that “the more i know the less i know” and also, that arrogance and ignorance are best of friends. So you wanna become more humble? Learn more so you realize how little you know!
  1. Adaptability = “an ability or willingness to change in order to suit different conditions”. One of my favorite fields of knowledge is evolution and like Darwin said, the only species who survive are the fast and adaptable ones (have you seen any dinosaurs lately?) Same with the humans. Professionals with strong adaptability skills will make it. The rest are probably going to spend their time in Jurassic Park 😉
  1. Cultural and Ethical Literacy = “the competence and knowledge of understanding of the differences between yourself and people from other countries/backgrounds/race/religion, especially differences in attitudes and values” and “the willingness and ability to identify moral and ethical contexts and dilemmas“. And because of the global expansion of the workforce, there was never a better time in our history when these 2 critical smart skills were more needed.
  1. Strategic and Critical Thinking = “the process of conceptualizing applying, analyzingsynthesizing, and evaluating information to reach a goal, and have a plan for execution”. Every time I ask an employer about what skill they value the most, strategic and critical thinking come on top. Obviously, right? This smart skill empowers you to solve complex problems in the absence of a blueprint and SOPs.
  2. Cognitive Readiness = “the mental preparation (including skills, knowledge, abilities, motivations, and personal dispositions) that a person needs to establish and sustain competent performance in our complex and unpredictable environment”. This is a hard one and that’s why I left it for the end… Leaders and their teams, have to be constantly prepared to face ongoing dynamics, ill-defined, and unpredictable challenges in the digital, highly disruptive and VUCA-driven business environment. I also run a Master class on this if you wanna know more.

So now the question is how you manage to build up all these skills? There is a complicated answer (which probably requires a book) but for me, the simple answer is constant Action Learning, Learning in Action and Reflection. Just what we do here at ASB!

If you are interested to know more about our Action Learning click here.

Want the inside story on MBA applications at four world-class business schools? Then, you’ll want to hear what the top MBA gatekeepers at INSEAD in France and Singapore, Imperial College Business School in London, the Asia School of Business in Kuala Lumpur, Malaysia, and Rotterdam School of Management in the Netherlands have to say.

In this hour-long CentreCourt 2020 Spring conversation with host Matt Symonds, you’ll learn what each of these schools is looking for in an ideal MBA candidate and you’ll be updated on the forthcoming 2020-2021 admissions season and how competitive it might be. Most importantly, you’ll get a rare glimpse of the people behind the admit/deny/waitlist decisions and how they evaluate applicants.

This stellar lineup includes Virginie Fougea, INSEAD’s global director of admissions and financial aid; Joël McConnell, executive director of marketing, recruitment, and admissions at Imperial; Emily Preiss, senior director of admissions at Asia School of Business, and Brandon Kirby, director of MBA admissions at Rotterdam.

Originally published by Poets&Quants.