Micro-Credential in Operations Management

1. Operations Management: An Overview
2. Operations Processes
3. Forecasting I: Fundamentals
4. Forecasting II: Time-series Forecasting
5. Inventory Management I: Deterministic, Independent Demand
6. Inventory Management II: Deterministic, Dependent Demand
7. Inventory Management III: Uncertain Demand
8. Inventory Management IV: Uncertain Demand, Safety Stock
9. Scheduling I: Analytical Approaches
10. Queuing Theory
11. Scheduling II: Practices
12. Scheduling and Inventory Management
13. Toyota Production System: Components
14. Toyota Production System and Lean Thinking: Systems View
15. Advances: Supply Chain Management, Information System and OM

At the completion of the course, you should master:

• Problem Solving
  Apply various OM frameworks and models helpful to think logically and solve problems in various operations settings.
• Deep Understanding
  Display a deep understanding of OM ideas through application in case settings.

The Micro-Credential in Operations Management course aims to fulfill the below-listed learning objectives:

• Critical thinking and applications of OM frameworks and models and, finding solutions for problems in various operational contexts.
• Through comprehension of OM principles through application in case studies.

• Business leaders and executives seeking to understand and leverage on Operations Management (OM) for more effective management.
• Aspiring C-suite executives who want to lead with up-to-date OM-driven initiatives.
• Individuals interested in gaining a foundational understanding of OM and its applications in the business world.

There are no prerequisites. However, some basic knowledge of probability theory (specifically, laws of probability, PMF/PDF/CDF, averages and standard deviations, normal distribution) is useful. Students are encouraged to freshen up on these concepts through online educational videos, such as from the Khan Academy.