Professional Certification in Operations Management
21st Century Operations Excellence
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Overview
Operations matter! They are the fundamental mechanisms of value creation and delivery in an economy. This course is designed to help business leaders harness the power of Operations Management (OM) techniques to be more efficient, responsive, and effective in serving their customers.
This course provides a broad overview of essential OM topics and their corresponding areas of application. Students will learn the various forms of operations and understand key concepts, frameworks, and models for managing them. It concludes by exploring newer developments, such as global supply chains and implications of information technology advances for OM. The OM course at Asia School of Business leverages qualitative frameworks and quantitative models. It explores them in a wide range of domains – manufacturing, logistics, retail, healthcare, food services, banking, public transportation, and is based on students’ familiarity. The course takes a three-pronged approach to achieve this: A hybrid learning format will deliver the course, combining ACE-platform online modules with face-to-face classroom sessions.
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- Operations Management: An Overview
- Operations Processes
- Forecasting I: Fundamentals
- Forecasting II: Time-series Forecasting
- Inventory Management I: Deterministic, Independent Demand
- Inventory Management II: Deterministic, Dependent Demand
- Inventory Management III: Uncertain Demand
- Inventory Management IV: Uncertain Demand, Safety Stock
- Scheduling I: Analytical Approaches
- Queuing Theory
- Scheduling II: Practices
- Scheduling and Inventory Management
- Toyota Production System: Components
- Toyota Production System and Lean Thinking: Systems View
- Advances: Supply Chain Management, Information System and OM
At the completion of the course, you should master:
- Problem Solving
Apply various OM frameworks and models helpful to think logically and solve problems in various operations settings. - Deep Understanding
Display a deep understanding of OM ideas through application in case settings.
The Professional Certification in Operations Management course aims to fulfill the below-listed learning objectives:
- Critical thinking and applications of OM frameworks and models and, finding solutions for problems in various operational contexts.
- Through comprehension of OM principles through application in case studies.
- Business leaders and executives seeking to understand and leverage on Operations Management (OM) for more effective management.
- Aspiring C-suite executives who want to lead with up-to-date OM-driven initiatives.
- Individuals interested in gaining a foundational understanding of OM and its applications in the business world.
There are no prerequisites. However, some basic knowledge of probability theory (specifically, laws of probability, PMF/PDF/CDF, averages and standard deviations, normal distribution) is useful. Students are encouraged to freshen up on these concepts through online educational videos, such as from the Khan Academy.
Class Structure
Video Learning
Before the live sessions, you will watch short video lectures lasting 20 to 40 minutes and complete assignments to cement your understanding of the videos.
Live Sessions
The live sessions are held in hybrid format, beginning with a review of the video lecture and followed by a discussion of the case of the day.
Duration
The course is delivered over a period of 12 weeks (this includes time for learners to watch videos before the first live session).
First Live-session
- Saturday, May 10, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Second Live-session
- Saturday, May 17, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Third Live-session
- Sunday, June 14, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Fourth Live-session
- Saturday, July 5, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Fifth Live-session
- Saturday, July 19, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
- Saturday, July 19, 2025
- 2:00pm - 5:30pm (Malaysia Time)
- Sunday, April 20, 2025
- 10:00am - 1:30pm (Malaysia Time)
First Live-session
- Saturday, May 10, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Second Live-session
- Saturday, May 17, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Third Live-session
- Sunday, June 14, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Fourth Live-session
- Saturday, July 5, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Fifth Live-session
- Saturday, July 19, 2025
- 2:00 PM – 5:30 PM (Malaysian Time)
Faculty
Shardul Phadnis
Associate Professor II of Operations and Supply Chain Management
Connect with us to start
Operations Management ​
21st Century Operations Excellence ​
RM10,000 or approximately USD2,200*
*This ACE course, which is part of ASB’s accredited degree programs, is exempted from Malaysian SST.
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