Asia School of Business

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Professional Certification in Operations Management

21st Century Operations Excellence

(HRDCorp Course Series No: 10001438447)
Videos are available beginning April 28, 2025
Course Credits: 2 Credits

Overview

Operations matter! They are the fundamental mechanisms of value creation and delivery in an economy. This course is designed to help business leaders harness the power of Operations Management (OM) techniques to be more efficient, responsive, and effective in serving their customers.

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  1. Operations Management: An Overview
  2. Operations Processes
  3. Forecasting I: Fundamentals
  4. Forecasting II: Time-series Forecasting
  5. Inventory Management I: Deterministic, Independent Demand
  6. Inventory Management II: Deterministic, Dependent Demand
  7. Inventory Management III: Uncertain Demand
  8. Inventory Management IV: Uncertain Demand, Safety Stock
  9. Scheduling I: Analytical Approaches
  10. Queuing Theory
  11. Scheduling II: Practices
  12. Scheduling and Inventory Management
  13. Toyota Production System: Components
  14. Toyota Production System and Lean Thinking: Systems View
  15. Advances: Supply Chain Management, Information System and OM

At the completion of the course, you should master:

  • Problem Solving
    Apply various OM frameworks and models helpful to think logically and solve problems in various operations settings.
  • Deep Understanding
    Display a deep understanding of OM ideas through application in case settings.

The Professional Certification in Operations Management course aims to fulfill the below-listed learning objectives:

  • Critical thinking and applications of OM frameworks and models and, finding solutions for problems in various operational contexts.
  • Through comprehension of OM principles through application in case studies.
  • Business leaders and executives seeking to understand and leverage on Operations Management (OM) for more effective management.
  • Aspiring C-suite executives who want to lead with up-to-date OM-driven initiatives.
  • Individuals interested in gaining a foundational understanding of OM and its applications in the business world.

There are no prerequisites. However, some basic knowledge of probability theory (specifically, laws of probability, PMF/PDF/CDF, averages and standard deviations, normal distribution) is useful. Students are encouraged to freshen up on these concepts through online educational videos, such as from the Khan Academy.

Class Structure

Video Learning

Before the live sessions, you will watch short video lectures lasting 20 to 40 minutes and complete assignments to cement your understanding of the videos.

Live Sessions

The live sessions are held in hybrid format, beginning with a review of the video lecture and followed by a discussion of the case of the day.

Duration

The course is delivered over a period of 12 weeks (this includes time for learners to watch videos before the first live session).

First Live-session
Second Live-session
Third Live-session
Fourth Live-session
Fifth Live-session

First Live-session
Second Live-session
Third Live-session
Fourth Live-session
Fifth Live-session

Faculty

Shardul Phadnis

Associate Professor II of Operations and Supply Chain Management

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Operations Management ​

21st Century Operations Excellence ​

RM10,000 or approximately USD2,200*

*This ACE course, which is part of ASB’s accredited degree programs, is exempted from Malaysian SST.

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